Refund Policy

Final Sale & Return Policy

Due to strict health, safety, and hygiene regulations surrounding personal care goods, as well as the artisanal nature of fine fragrance, all sales are final. We cannot accept returns or exchanges if a fragrance or product is not to your personal taste. We highly recommend reviewing the detailed product and scent profiles on our website prior to completing your purchase.

Damaged or Defective Items

We take immense pride in our packaging, but if your item arrives damaged, cracked, or leaking upon arrival, we will absolutely make it right.

To request a replacement for a damaged item:

1. Contact us within 7 days of delivery at iconicbrands@shopiconicbrands.com or through our online support form.

2. Include your order number along with clear photos showing the damaged product and outer packaging.

Upon verification, we will ship out a replacement immediately at no additional cost to you.

Order Cancellations

Because orders are processed quickly for shipment, we cannot guarantee cancellations once an order is placed. If you need to make changes, please contact us immediately, and we will do our best to accommodate your request prior to dispatch.